Friday, March 15, 2013
Please read!!,!RYAN HOMES GETS ALL OF OUR REBATES???
I just want to let everyone know that we recieved a letter recently from national grid. It stated that Ryan home submitted a claim to get a rebate for 500 dollars from OUR FURNACE AND THERMOSTAT. We had been randomly selected from national grid to have this information verified!! I called national grid and they stated that they dont normally verify often, but ryan homes used the gas electric acct number before it was switched over to get the money off the energy efficient stuff. Ryan will not get the money unless i let the nat grid rep into the home to verify the furnace and thermostat!!, so of course i called Ryan homes cust service center and what do ya know...i get a call from a the project managers manager stating that ..." why would they need to tell us they get a rebate off of the stuff they install..they get rebates off of everything"... I indicated that WE ACTUALLY PAID FOR THE FURNACE... So any rebate should go to the person that paid for the item....he went on to tell me that its factored into the price of the home blah blah blah....same crap they fed us thru the entire build......somehow ryan homes makes a hugggggeee profit or they wouldnt be building homes everywhere...so i have a feeling they didnt subtract that rebate they were getting off of the furnace....i now am requesting a list of all rebates they recived based off the things i purchased...ex all ge appliance packages....extra windows...does anyone else know this? I am assuming not unless it was told to you during the build process or you recieved a letter also..Wonder how many rebates they recieved in total?? It would be great for the home owner to actually recieve those!!..??Please LEt us know!!